We also offer a warranty on all of our products, so you can be sure that your investment is protected. We have a dedicated team of customer service representatives who are ready to help you with any questions or concerns you may have. Sentry Safe is committed to providing the best customer service possible. It can include everything from answering customer questions to providing warranty service. Look up your safe’s model number in Sentry Safe’s online product catalog.Ĭustomer service is the act of providing support to customers before, during, and after they purchase a product or service.Enter your safe’s model number into Sentry Safe’s online product support form.Call Sentry Safe customer service at 80.If you need to find the Sentry Safe factory code for your safe, you can use one of the following methods: If you have tried all of the above and the keypad still is not working, it is likely that the batteries are simply too old and need to be replaced. If you are still having problems with the keypad not working, you may need to replace the batteries. Once you have done this, the keypad should be reset and should work properly again. To do this, simply remove the batteries from the keypad and then put them back in. If the batteries are the correct type and they are properly seated, the next thing to try is to reset the keypad. If they are not, this can cause the keypad to malfunction. The Sentry safe keypad requires AA batteries, so if you are using any other type of battery, it will not work.Ģnd, check to see if the batteries are properly seated in the keypad. This can be a frustrating problem, but there are a few things you can try to get the keypad working again.ġst, make sure that you are using the correct type of batteries. If you have a Sentry safe that uses a keypad for the locking mechanism, you may find that the keypad stops working after you change the batteries. Sentry Safe Keypad Not Working With New Batteries How Can Sentry Safe Keypad Replacement?ġ. How to Reprogram Sentry Safe Without Factory Code?
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